Privacy Policy

1. Introduction

This Privacy Policy explains how Redirect Frog ("Redirect Frog," "we," "us," or "our") collects, uses, processes, shares, and commercializes information in connection with your use of our website and services.

Redirect Frog provides managed domain redirection services. We do not intentionally collect or process personal data beyond what is strictly necessary to operate user accounts and maintain the Service.

By using the Service, you acknowledge and accept the practices described in this Privacy Policy.

For questions, contact: support@redirectfrog.com

2. Data Controller

Redirect Frog is operated by:

Redirect Frog
Email: support@redirectfrog.com

3. Categories of Data We Collect

3.1 Account Information (Registered Users Only)

When you create an account or subscribe to a paid plan, we may collect:

• Email address
• Name (if provided)
• Billing and payment details (processed via third-party payment providers)

Redirect Frog does not store full credit card details.

3.2 Redirect Configuration Data

To provide the Service, we store:

• Domain names you configure
• Redirect destination URLs
• Redirect rules and settings
• Technical configuration data

This data is necessary to operate and maintain the Service.

3.3 Usage and Analytics Data

We may collect aggregated and non-identifying information, including:

• Page views
• Feature usage
• Redirect traffic volume statistics
• Device type and browser type
• Approximate geographic region
• Interaction events

IP addresses are not stored in personally identifiable form.

Analytics data is processed primarily in aggregated or anonymised form and is not intended to identify individual users.

3.4 Consent Preferences

We store your cookie consent preferences locally in your browser (via cookies or localStorage). These preferences are not transmitted externally unless analytics consent is granted.

4. How We Use Information

We use collected information to:

• Provide, operate, and maintain the Service
• Configure and deliver domain redirects
• Process subscriptions and payments
• Communicate service-related notices
• Monitor infrastructure performance and reliability
• Improve product functionality and user experience
• Conduct internal analytics and business analysis
• Develop commercial insights and market intelligence

5. Analytics and Data Commercialization

Redirect Frog reserves the right to:

• Aggregate and anonymise usage data
• Derive statistical and behavioral insights
• License, transfer, share, or sell aggregated analytics data to third parties
• Use analytics data for commercial, research, benchmarking, marketing, or statistical purposes

Any analytics data that is commercialized will be processed in aggregated or anonymised form and will not intentionally identify individual users.

By using the Service, you acknowledge and agree that aggregated data derived from usage of the Service may be used and commercialized as described in this section.

Redirect Frog does not sell identifiable personal account information.

6. Advertising on Free Plan Redirect Pages

For domains configured under the Free plan, Redirect Frog reserves the right to display:

• Redirect Frog branding, promotional content, or announcements; and/or
• Third-party advertising or sponsored content

on the interstitial redirection page prior to forwarding visitors to the configured destination.

Such advertising may be contextual or non-personalised. Redirect Frog does not guarantee exclusivity of the redirect page for Free plan users.

Paid subscription plans may remove branded or third-party advertising as described in applicable plan features.

7. Google Analytics

We use Google Analytics 4 (GA4) to understand how visitors interact with our website.

Google Analytics may collect:

• Page views
• Sessions
• Events
• Device and browser information

Google Analytics is only activated after you provide consent via the cookie banner. If you decline analytics cookies, no Google Analytics tracking is enabled.

8. Cookies

We use the following categories of cookies:

Necessary Cookies

Essential for website functionality, including storing consent preferences. These cannot be disabled.

Analytics Cookies

Used to collect aggregated usage data via Google Analytics. Activated only after explicit consent.

You may modify your preferences at any time.

9. Data Retention

We retain:

• Account data for the duration of your subscription and up to 12 months after account closure, unless otherwise required by law.
• Redirect configuration data while your account remains active.
• Aggregated analytics data for internal and commercial purposes without a fixed retention period.
• Consent preferences until cleared in your browser.

10. Data Sharing

We may share information with:

• Payment processors
• Hosting and infrastructure providers
• Analytics providers
• Advertising partners (in aggregated or non-personally identifiable form)
• Professional advisers
• Authorities where legally required

Aggregated and anonymised analytics data may be transferred, licensed, or sold as described in Section 5.

11. Security

We implement reasonable technical and organizational measures designed to protect information from unauthorized access, disclosure, or alteration. However, no system can guarantee absolute security.

12. Your Rights

Depending on your jurisdiction, you may have rights regarding personal data associated with your account, including access, correction, or deletion.

As Redirect Frog processes minimal personal data, requests may be directed to: support@redirectfrog.com

13. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be published on this page with an updated "Last Updated" date.

Continued use of the Service after updates constitutes acceptance of the revised policy.

14. Contact

For questions regarding this Privacy Policy:

Email: support@redirectfrog.com